4. Shipping Policy

JSKIX.COM ships worldwide. We are committed to dispatching your orders as quickly as possible and keeping you informed at every step.

4.1 Processing Times

All orders are processed within 1 to 3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

4.2 Shipping Options & Delivery Times

We offer several shipping options depending on your region:

•       Standard (7 to 14 business days): available in most countries

•       Express (5 to 7 business days): available to select destinations

•       Premium / Tracked (2 to 5 business days): available in certain countries

Delivery times are estimates and may vary due to local customs, public holidays, or exceptional circumstances.

4.3 Shipping Costs

Shipping costs are automatically calculated based on the package weight and destination, and are clearly displayed at checkout.

Free shipping may be offered above a minimum purchase amount, as indicated on our site during promotional periods.

4.4 Order Tracking

Once your order has been shipped, you will receive an email with your tracking number. You can track your package in real time via the provided link or directly on the carrier's website.

4.5 Customs & Import Duties

For international deliveries, customs fees, taxes, or import duties may apply depending on your country's laws. These charges are the responsibility of the recipient and are not included in the sale price or shipping costs.

We recommend checking with your local customs authority before placing an order.

4.6 Damaged or Lost Packages

If your package arrives damaged, take photos immediately and contact us at support@jskix.com within 48 hours of receipt.

In the event of a lost package (not delivered after the maximum indicated time), contact us and we will open an investigation with the carrier. A resolution (re-shipment or refund) will be offered as soon as possible.

4.7 Delivery Address

Please ensure the delivery address provided at checkout is accurate and complete. We cannot be held responsible for delays or non-deliveries resulting from an incorrect address provided by the customer.